FAQ


GENERAL - FREQUENTLY ASKED QUESTIONS
How do i verify my Email?

Normally, immediately you register on our website, you should receive an account verification email in your inbox. If you do not find the verification email in your inbox, please check your spam folder, sometimes your email service provider might mark the email as spam since it will be sent automatically.

If you find the verification email , please click on the verification link you will see in the email to verify your account.

I cant find my verification email in my inbox, what can i do?

If you do not find the verification email in your inbox, please check your spam folder, sometimes your email service provider might mark the email as spam since it will be sent automatically. In order to prevent your subsequent emails from going into the spam folder, please click on "Not Spam" or whitelist our email address or add our email address to your contacts list.

If you find the verification email , please click on the verification link you will see in the email to verify your account.

How can i post a job or Wok?

To post a job or "Wok" a "Wokr" after registering and successfully creating and activating an account, go to the top right corner of the website, you will see a green button which displays  right under your account name, point at your account name, right below it is a drop down menu. The first item on the drop down menu is "Jobs", click on it and then click "Post New", fill the form according to instructions to post a new Job.

How can i edit My Jobs?

After Signing in, please look up to the top right angle of the website, point to your account name and click on "Jobs", then click again on "My Jobs" in the drop down menu. Here you can edit, deactivate, delete or feature your job in the homepage, category page or sub category page.

How do i know when my Job has been bought?

When your job is bought, you will receive a notification email in the email box you created your account with. If you are logged in to the website you will also receive an alert in the notifications section which can be found at the top right corner of the website, right next to your profile picture and account name.
Click on the link on the notification email or the notification on our website to see details of the purchased job.

What are requests?

In an event whereby a customer searches the website and cant find the job or service he is looking for, We have made it possible for customers to post job requests. Job requests can be posted to the public i.e. In full view of all the sellers or can be posted directly to a particular seller/work

How can I track my sales?

You can track your sales by going to the top right corner of the website, hover your mouse pointer on your profile picture then click on “Sales” then “My sales”. Here you can see Active jobs, delivered jobs, completed jobs and cancelled jobs.

Why does the word “wok” come up so frequently on this website?

On this website Wok means Job or Gig. Wok is a word we coined from the Nigerian Pidgin English which means Work. Wok can be used as a noun e.g. “I no sale any wok today” or as a verb e.g. “oga abeg give me wok to wok na?”

So who is a “Wokr”

A wokr is a seller or service provider on this website. Anyone who registers on this website with the sole purpose of selling a service to the people of Nigeria in accordance with the terms and conditions of service of this website is considered a wokr.

How do I know when my wok has been bought?

Immediately a buyer purchases your wok, you will automatically be sent an email notification to the email you registered on our website with. Also if you are logged into our website, you will also will receive an instant notification on the notification bar at the top of the website. You can click on the email notification or the website notification to view the details of the purchase.

I am a Wokr, How will I be paid?

Sellers get paid per wok and can withdraw their monies directly to their Nigerian bank accounts monthly if they reach a minimum threshold limit of 10,000 NGN

I am a buyer, how will I pay for services

All payments must be made online. You can pay via PayPal in dollars or PayPal in Naira

Which currencies are accepted?

We accept both US dollars and Nigerian Naira.

PRICING FREQUENTLY ASKED QUESTIONS
Why can’t I post jobs worth more than 5,000 NGN?

If you are asking this question, it means you are a new user, which means you are on level 0. Level 0 users have a maximum job price limit of 5,000 NGN, level 1 users have a maximum job price limit of 20,000 NGN, level 2 users have a maximum job price of 50,000 NGN and level 3 users can post jobs that costs up to 100,000 NGN

What is the pricing for custom offers?

The minimum price of custom offers is 5,000 NGN and the maximum custom price for custom offer price is 50,000 NGN

How can I make my job show up on the homepage?

You will have to pay a token to feature your job on our homepage, each round lasts for 7 days.

Featuring on the homepage for 7 days costs 50,000 NGN

Featuring on the category page costs 30,000 NGN

Featuring on subcategory page costa 10,000 NGN

 


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